Recent news of the CEO of Shopify blaming inefficient work on "AI Slop Grenades" reminds me of a conversation I had that went something like this:
Our company makes a SaaS product, and our customers overwhelmingly love it, but our investors just made a stink over how several other startups re...
“Perfect’s the enemy of good. Yeah, Voltron said that.”
- Jamie Tartt (Ted Lasso, Season 4)
I love Ted Lasso. I genuinely thought I’d hate it, though. Feel good comedy that has solid life lessons? Eww… leave that sickly swee...
A while back, I wrote about how color blindness can affect the implied meaning in our usage of color. The use of stoplight colors for status is less meaningful if your eyes aren't helping you distinguish between red and green. We got around this problem through...
When discussing design, color is often treated as a purely emotional or psychological aspect, and it can be hard to quantify. There are a few places where certain uses of color convey meaning in an easily understood way. A group of colors almost universally understood are Stoplight or Traffic Sig...
(This article was written for the Bazaarvoice User Experience newsletter, b:focused. Cover Photo by Kelly Sikkema.)
One of the biggest hurdles to overcome when beginning to design and develop inclusive products and services is the fear that including everyone is an impossible task. There are so ma...
The following is an article I wrote for an employer's R&D newsletter, and the perspective is angled to that reader.
I was asked one day "is accessibility still a selling point?" I blinked. I'd never considered that ensuring our customers can use our product was a selling point; it's just what they...
One of the weirdest things I remember when I first started hacking away at the code being generated by Netscape Communicator and Front Page Express1 was the seemingly random 6 digit codes I'd see associated with font tags and such: