(This article was written for the Bazaarvoice User Experience newsletter, b:focused. Cover Photo by Kelly Sikkema.)
One of the biggest hurdles to overcome when beginning to design and develop inclusive products and services is the fear that including everyone is an impossible task. There are so ma...
The following is an article I wrote for an employer's R&D newsletter, and the perspective is angled to that reader.
I was asked one day "is accessibility still a selling point?" I blinked. I'd never considered that ensuring our customers can use our product was a selling point; it's just what they...